Case Studies

See specific examples of what IMS has done in the Case Studies below:

• Cost Savings
• Quality Assurance
• Complete Care
• Campaign Execution

Read what our customers have to say about us and see that IMS truly does go above and beyond to get you, our customer, what you need when you need it! 

"IMS has been a trusted advisor and partner of the got milk? / Milk Mustache campaign for over 10 years. Their level of professionalism is outstanding and they are always willing to roll up their sleeves and help our marketing team solve problems and develop new approaches to printing and fulfillment. I don't know what I would do without them."
Julie Buric
VP, Marketing
Milk Processor Education Program

"I am a frequent user of IMS and would like to say just how completely satisfied I have been with them on a consistent basis. Their knowledge, helpfulness and customer service are beyond reproach and they truly make my job so much easier." 
Theresa Edris
Bid Coordinator - New System Sales
Trane Commercial Systems

"IMS has done a great job assisting my needs, with on-hands notice! Their customer service staff has even gladly 'scanned documents' I could not obtain through E-Library. They always answer my e-mails promptly and personally call me back if an urgent response is needed. This is a testament to their outstanding customer service and overall dedication to the customer... 3 Cheers for IMS!"
Elizabeth Ness
Literature Coordinator
Trane Commercial Systems

"IMS has been producing and assembling the got milk? School Cafeteria Banners since the program began. The program continues to grow and expand and IMS continues to meet our client's ever-changing demands. They are a true partner to this program and consistently contribute to the programs overall success."
Michael Schlachter
Project Director
Lowe, NY

"I have been working with IMS for the past 6 years to keep our Literature Room the most up to date, in order to remain as efficient as we possibly can. The Customer Service Representatives who work with me have always been both incredibly knowledgeable and helpful. There are times when we as a sales office need to ask the almost impossible things as far as getting the materials we need in the shortest amount of time. Every time IMS digs in and secures the pieces of literature for us and makes sure they are in the mail as fast as we need them. Despite the fact that there are thousands of pieces of literature, whoever is answering the phone at IMS always knows what piece I am talking about and/or how to find what sometimes I don't know what I am looking for. The fact that they are so good at their job makes mine so much easier and really assists in having our Sales Engineers be that much more productive."
Theresa Ulik
Project Administrator - Equipment Sales
Trane Commercial Systems

"I have been working with IMS for the past 8 years.  The nature of our business always has extremely tight shipping deadlines.  IMS has always been able to meet those deadlines.  I can assure you, should you find yourself in a most dire predicament, their employees will go well beyond the normal call of duty.  It has been a real pleasure working with their professional and courteous staff."
Lisa Britt
Channel Management Specialist
Wisconsin Milk Marketing Board

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