At IMS our goal is to make your life easier. We offer a variety of value-added services that complement our Order Fulfillment & Distribution. Our in-house Customer Call Center provides you and your customers with a knowledgeable and caring person to take an order, discuss product details and provide post-sales support. Imagine having full-time phone coverage for less than a full-time employee. Whether you or your customers need support by phone or email, IMS has you covered.
IMS can also perform the administrative tasks that go along with your Fulfillment program. We are able to develop and manage customized reporting, provide invoicing services, and actively manage your inventory. We can also manage your direct marketing program through list procurement and maintenance, merge/purge functions, ink-jet addressing and mailing.
Offering quality Complete Care is what has shaped our company into what we are today. Our willingness to go above and beyond your expectations is what separates IMS from the competition. We have the people, resources, and experience to take your ideas, large or small, and turn them into reality.
